Welcome to gigilizzi! We’re excited to bring your favorite items to your doorstep. Here’s everything you need to know about our shipping process:

Worldwide Shipping

We now only shipping to US through trusted carriers such as USPS, UPS, FedEx, DHL, or other local shipping providers.

Order Processing Time

  • Order processing time is approximately 5-7 business days, Monday to Friday.
  • On-sale items require an additional 5 business days for handling.

Transit Time

  • Estimated delivery transit time is 5-7 business days, Monday to Friday.

Shipping Prices

  • Flat rate: $5.99 for all orders.
  • Free shipping on orders over $100.

Note on Delays

While we strive to meet scheduled delivery dates, please understand that factors beyond our control, such as inclement weather or traffic congestion, may cause delays. We appreciate your patience in such situations.

Order Changes

Once your order is confirmed, it cannot be changed or canceled. For refunds, initiate the process within 30 days of receiving the product.

Item Not Received

  • Check your tracking status sent via email.
  • If issues persist, contact us at [email protected].
  • Technical limitations may affect tracking accuracy; reach out to our customer service team if needed.

Contact Information

Leave a message with your order number if your call isn’t answered.

Return Policy

  • Refer to our Return and Refund policy within 30 days of receiving your order.
  • Safely pack the item in its original packaging.
  • Contact customer service for product-related issues.

Return Address

  • US Office: 3rd Floor, 225 NE 34th St, Miami, FL 33137, USA

Important Notes

  • Customers cover the return shipping cost.
  • Shipping, handling, and other fees are non-refundable.
  • Cash on delivery is not accepted.
  • Provide the tracking number for your return.
  • Custom-made products are eligible for exchange only.
  • Receive a confirmation email once your return is processed.
  • Refunds processed within 7 business days.

Contact Us

For any questions or concerns, reach out to us at [email protected]. We’re here to assist you!

Thank you for choosing gigilizzi – your destination for delightful shopping experiences!